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Electronic
Point of Sale Workstations
Computer-based retail
Electronic Point of Sale (EPOS) workstations have become an
essential part of the shopping experience for both the
customer and business manager. When touch screen technology is
used in conjunction with scanners and bar-code readers,
inventory management, security and speed in customer
processing is greatly enhanced.
Large, well-lit TFT and LCD screens enable the customer and
POS checker to instantly verify the item scanned is the
correct item at the displayed price. There are a variety of
well-respected workstation manufacturers producing turn-key
systems; ready to run out of the box, including: Casio, Sharp,
Gold, Samsung, and others.
A wide range of peripheral devices to assist the shopper and
checker are available; many of them are the “plug-and-play”
for ease in installation and integration.
A wide variety of supporting software is available,
specifically designed to either enhance or supplement the
existing manufacturer's software, or replace it entirely. Some
of the latest versions are built to integrate seamlessly with
the MS Windows operating system, enabling back-office
accounting staff to have virtually real-time updates on
register drawer counts, items nearing out-of-stock levels, and
a faster learning curve for bookkeeping employees.
Additionally, EPOS workstations provide enhanced security,
with encrypted access cards for individuals of varying levels
of responsibility providing an accurate audit trail of
transactions and drawer activity.
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EPOS workstations are – generally speaking – manufactured for
the function, then adapted to satisfy an international client
base. The days when it was required that UK-specific EPOS
hardware be made in the UK are effectively gone. However, the
industry in the UK did not give up. A large number of
enterprising software engineers and analysts, realizing the
specific requirements demanded of a UK EPOS system, have
developed software and applications appropriate to satisfy the
needs of the UK client base.
Five questions must be resolved when shopping for new or
replacement EPOS workstations:
Is the software compatible and compliant with UK standards?
Is the software tested and able to withstand high-demand and
throughput without crashing?
Is the hardware suited to the expected POS environment?
Are both the hardware upgrades and software updates easily
installed and readily available?
Can you rely on your equipment suppler to stand behind their
products?
EPOS workstations are no longer an optional feature in the
retail business. They are requisite and necessary for
cost-effective management and customer satisfaction. The
critical question is not: Is it essential to implement EPOS
workstations; rather, are the workstations the most
appropriate solution for the application?
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2006 All Rights Reserved
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